At Crossroads, our faculty, staff, and students are like family.  We are here to help you every step of the way so that you have all of the tools that you need to succeed.

Jeanne Crafton
Administrator of the Fort Wayne Campus
Phone Number: (260) 450-8360 • Email:

Jeanne Crafton has spent the past sixteen years investing in the lives of students in the arena of Christian higher education. She has been with Crossroads Bible College for the past four and half years as Director of the Fort Wayne campus. Prior to this, she was the Director of Adult Degree Completion at Arizona Christian University and has also served in similar capacities at Taylor University and Grand Canyon University. Jeanne earned a bachelor’s degree from Fort Wayne Bible College and a second bachelor’s degree in Applied Management from Grand Canyon University. She is certified as a gemologist by the Gemological Institute of America. Every April and October Jeanne leads private hiking tours in and out of the Grand Canyon in a day! Most importantly, Jeanne is continuing the legacy of her husband Tim as she invests into the lives of their children and granddaughters.

Phyllis Dodson (Sister D)
Senior Director of Financial Aid
Phone Number: (317) 789-8250 • Email:

Phyllis Dodson (Sister D) serves as Senior Director of our Financial Aid Department at Crossroads Bible College. She established the financial aid department and obtained our certification to receive Title IV funds as well as the approval for State Grants and VA educational benefits. She has served on the staff of Crossroads for 17 years and loves her work and interaction with our students. Her other ministries include mentoring women, helping her husband establish an urban church in upstate New York, and serving with him now as a global missionary. She serves on the Board of Rehoboth India International Missions (RIIM). She has been married for almost forty-seven years to Dr. Erskine Dodson, who is an adjunct professor here at Crossroads. They have three adult children, four grandchildren, and one great grandchild. Her motto is “just pray” founded on the principle of God’s faithfulness to answer the prayers of His children.

Kathy Whitney
Student Accounts

Kathy has been a member of the Crossroads team for five years. She is the secretary at her church where she also teaches the two’s and three’s Sunday School class. Kathy has been married to Darrell for twenty-one years. Their three children are Rebecca, Jacob, and Joshua. She enjoys scrapbooking and attending her children’s sporting events.

Donna Hendrix
Business Office Manager
Phone Number: (317) 789-8261 • Email:

Donna has been a part of the Crossroads team since 1998 holding a variety of roles over the years. She has a deep passion for children’s ministry–seeing children come to Christ and then growing spiritually. Donna is also instrumental in helping children deal with the death of a loved one. Currently, she teaches third-fifth grades in her church. Donna has been married to her husband Conway for eleven years. They love to go camping whenever they can. Their blended family includes a daughter, a son, a granddaughter, and a grandson.

Dr. Joel Badal
Dean of Educational Services

Dr. Joel Badal completed his B.A. in Pastoral Studies at Moody Bible Institute and earned his M.Div. at Moody Theological Seminary. He received a Doctor of Philosophy degree in Leadership-Applied Theology from the Lancaster Bible College and Graduate School. Joel is ordained with the Evangelical Free Church of America and the Conservative Baptist Association of Churches. He has over 16 years of ministry experience serving in a variety of capacities: pastor, elder, guest pulpit supply, and retreat speaker. Dr. Badal has been serving Crossroads since 2010. He currently serves as the Dean of Educational Services, Institutional Effectiveness, and Online Programming. He is the Chair and Professor of Pastoral Theology, Leadership, and Education. Joel is married to Lisa and they have five children. They reside in the Chicago area.

Dr. Charles Ware

Dr. A. Charles Ware, D.D.: Dr. Ware is President of Crossroads Bible College. He earned his B.R.E from Baptist Bible College and M.Div. from Capital Bible Seminary, and an Honorary Doctorate from Baptist Bible Seminary. Dr. Ware is on the Board for ABWE (Association of Baptist for World Evangelism), ABHE (Association for Biblical Higher Education), Anchors Away, and on the Council Board of the Biblical Counseling Coalition. Dr. Ware has authored, co-authored, contributed to, and edited several books. Among these is One Race One Blood (previously published under the title Darwin’s Plantation: Evolution’s Racist Roots (Master Books, 2007). He co-authored this book with Answers in Genesis founder and President, Ken Ham. As of 2017, Dr. Ware and his wife, Sharon, will be celebrating 44 years of marriage. They have six children, four daughters-in-law, one son-in-law, and three grandchildren.

"The students [at Crossroads] are more like a family. We laugh together. We cry together. We pray together. We inspire each other." Alice